Last Updated: April 08, 2024
This Privacy Policy (this "Policy") applies to the website located at www.broadwayshows.com and its associated webpages ("Site"), each of which are owned and operated by (BroadwayShows.com LLC together with its parents, subsidiaries, and affiliated companies,"BroadwayShows.com", "we", or "us"). This Policy describes how BroadwayShows.com collects, shares, secures and uses the personal information you provide when you visit or use our Site. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. Kindly note that any consent you provide will be entirely voluntary. However, if you do not accept this Policy, then you should not use, and are not authorized to use, the Site.
California Notice at Collection of Personal Information: We collect personal information listed below for the purposes described below in each section. To learn more about our processing of information about California residents and your California privacy rights, please review these provisions and the “Other State-Specific Privacy Rights” section.
INFORMATION WE COLLECT
We collect information from you that identifies, describes, or is reasonably capable of being associated with you or your household (“Personal Information”). Personal Information does not include publicly available information in government records or any data that has been deidentified, aggregated, or otherwise anonymized. We do not rent or sell any of your Personal Information. For more information about the types of Personal Information we collect, where we collect it from, and how we share it, please see the sections below.
WHEN YOU MAKE A PURCHASE
What We Collect. BroadwayShows.com collects Personal Information that you provide to us when you place an order, buy tickets, or use any of our services. Examples of such information that you provide to us include:
- Personal identifiers like your name, number, email address, phone number, or billing address;
- Financial information, including your credit or bank card information;
- Professional information, if you make a purchase through your work or in relation to a work event; and
- Commercial information about your purchase, type of event, or other transaction details.
BroadwayShows.com only requests these types of Personal Information from you when it is needed to complete your purchase or to fulfill your order or request.
How We Use and Share It. We use this information to process the transaction you requested and to provide you with goods, products, services or credit your account in the event we issue you a refund. We may also use some of your contact details and information about your transaction to deliver relevant information about deals, marketing materials, or other incentives.
When you buy tickets or any of our goods or services, we share this information with financial institutions who process payments; service providers to process orders, verify order details, confirm validity of payment information, charge your credit or debit card, coordinate delivery, and provide customer service; and other business partners such as hotels, showrooms, restaurants, and nightclubs, among others, when necessary to complete or fulfill your travel- or other entertainment-related services. The service providers may contact you directly to discuss your purchases.
BroadwayShows.com may also share Personal Information within our family of companies and with third parties who provide or offer other services on our behalf and business partners with whom we jointly market products or services. This includes sharing personal identifiers and commercial information about your purchase – such as your name and email address, billing address, order amount, payment type, date of sale, event, event category, quantity, section and row of the tickets, and location of the event – with our marketing and advertising partner(s) for the purpose of delivering BroadwayShows.com confirmation page advertisements that may be of interest to you. In addition, BroadwayShows.com may contract with third-party vendors for survey distribution, promotions, or to facilitate sweepstakes or contests. Please note that we do not control the privacy practices of third-party business partners and recommend you evaluate their practices before deciding to provide your personal information.
INFORMATION COLLECTED FROM THIRD-PARTY SOURCES
What We Collect. We may periodically add or update information about you obtained from third-party sources. Examples include updated address, travel itinerary, or email address information from such sources as travel service providers, co-branded businesses, business partners or other third parties, or credit history information from credit bureaus.
How We Use and Share It. This information can help us accurately fulfill orders, deliver purchase confirmation messages, and ensure that our site and emails provide relevant content that is interesting to you. Credit history information can also help us detect and work to prevent fraudulent activity on our site or through our call center. We also receive information such as page views, search terms and click-through information from sources from third parties we advertise with. We may also share this information with third party business partners or service providers that provide services on our behalf.
WHEN YOU USE OUR SITE
When you visit BroadwayShows.com, we automatically collect some information about your visit using cookies, web beacons, log analysis software, pixels, and similar tracking technologies (“Cookies”). We may collect Personal Information, including device identifiers, IP addresses, and information about how you interact with our website.
Our website uses Cookies to provide, customize, evaluate, and improve our website and offerings. A Cookie is a small piece of text that is placed on your website browser, device, or hard drive when you visit a website or use an application. Cookies serve a variety of functions, like allowing us to analyze how you interact with our website. You can find out more about Cookies in general and how they work at Cookiepedia.
BroadwayShows.com uses Cookies for the following purposes:
- Website Operation. These Cookies are necessary to make the website run and enable basic functions like page navigation. They also support and enhance your visit to our website.
- Performance and Analytics. These Cookies help us analyze how you interact with our website to improve user experience and functionality. They also help us identify and control web traffic, as well as detect and prevent fraud or malicious activity.
- Customization. We also use Cookies to remember your preferences and customize your user experience.
- Advertising. These Cookies allow us and our marketing partners to deliver advertisements that are relevant and meaningful to you. These Cookies also ensure that you won't see the same advertisements too often and allow us to better measure how effective our online marketing campaigns are performing.
If you wish to prevent Cookies from tracking your activity, you can set your browser to block certain Cookies or notify you when a Cookie is set. If you block Cookies, certain features of our website may not work. For more information on how you can customize your browser’s Cookie setting please visit the link to your web browser below:
You may opt-out of interest-based advertising in general by visiting the Digital Advertising Alliance’s or Network Advertising Initiative’s websites. We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs.
A BroadwayShows.com third-party advertiser Cookie file may also be placed on your hard drive during your visit to our website. The purpose of these types of Cookies is to collect statistics about your visit to our website. These companies may use information about your visits in order to provide advertisements about goods and services of interest to you.
Tracking Pixels
As a means of measuring the efficacy of the online advertising and marketing campaigns that BroadwayShows.com employs, we may also allow third-party advertising companies to use a single-pixel image file on our website to collect information about your visit.
Some of our marketing and confirmation emails may also contain a single-pixel image file to detect when and whether you've opened the email. BroadwayShows.com may also track clicks from email communications using an internal or third-party tracking systems. We use this information to continually assess and improve the products and services we offer. We also use this information to inform you of products and services, sales, and special offers. These tracking mechanisms are used to ensure that the BroadwayShows.com website and emails continue to provide relevant content that is interesting and useful to you.
Log File Analysis
We may also collect information from your computer each time you visit our website using JavaScript and log file analysis software.
Information we measure, analyze, and collect in this manner may include: your internet protocol (IP) address, screen resolution, operating system, platform information, your URL clickstream behavior (from referring URL website, through our website, to and including URL of exiting website), date and time of your clickstream behavior, purchase behavior, clickstream patterns, email address, BroadwayShows.com user answer, Cookie information, session information (includes: page interaction information, browser interaction information, page response times, length of visits to individual pages, and download errors), and web browser software.
Though some personal information may be collected in this process, the information collected is not used to track an individual's use through our website.
DISCLOSURES PERMITTED OR REQUIRED BY LAW
Nothing in this Privacy Policy restricts BroadwayShows.com’s ability to:
- Prevent, investigate, or provide notice of fraud, unlawful or criminal activity, or unauthorized access to or use of Personal Information, our website or data systems;
- Collect or use of aggregate or de-identified data;
- Comply with federal, state, or local laws;
- Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
- Cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law;
- Protect or defend against legal actions or claims; or
- Transfer Personal Information as part of an actual or proposed organizational transaction, such as a merger or dissolution of BroadwayShows.com, to its parents, subsidiaries or affiliated companies, or in the event of insolvency, bankruptcy, or receivership.
WHAT YOU'LL RECEIVE FROM BROADWAYSHOWS.COM
BroadwayShows.com believes that honest and clear communications with our customers is a key part of a great customer experience. We only want to send you the e-mail that you expect to receive or that you have requested. All of our promotional emails contain clear information on how to unsubscribe, and we honor all requests as quickly as possible. Below are examples of types of communications you may receive from us.
Purchase confirmation messages. When you make a purchase on BroadwayShows.com, we e-mail your purchase confirmation. The confirmation will include your name, information on the product or products you've purchased, your confirmation number(s), your e-mail address, your billing address, the last four digits of your credit card, the terms of your purchase or a link to the terms of your purchase, fulfillment instructions and details, and your billing total.
You may also receive a confirmation reminder e-mail shortly before your scheduled event. This e-mail includes basic information about your purchase, such as confirmation number and the show that you purchased tickets to.
Marketing or promotional e-mails. If you sign up for one of our marketing e-mails either directly, through the membership area, by making a purchase, during a contest sign-up, or by any other means, we will send you the marketing e-mail that you have requested.
We only send these e-mails to site visitors and customers who sign up for one of our mailing lists or who agree to future contact regarding special promotions and offers from BroadwayShows.com. These mailings contain clear information on how to unsubscribe, and we honor all requests as quickly as possible.
If you are receiving e-mail from us and wish to unsubscribe, either follow the unsubscribe instructions in the e-mail, e-mail us, call us or send us a note via postal mail to inform us that you do not want to receive e-mail from our company. See below for our complete contact information.
Postal mail. BroadwayShows.com may also send you postal mail notifications containing surveys, promoting special travel deals, informing you of special sweepstakes on our site or on behalf of one of our business partners.
Answering your inquiries. If you send us or phone in a question or offer a suggestion, we will use your e-mail address, telephone number or postal address to respond to you.
HOW BROADWAYSHOWS.COM PROTECTS YOUR INFORMATION
BroadwayShows.com understands that the safety of your Personal Information is extremely important to you. That's why BroadwayShows.com uses both electronic and other measures to keep your information protected from unauthorized access.
Personal data that you send or submit to us over the Internet is protected by Secure Socket Layer (SSL) technology. We also use industry-standard firewalls to protect any personal data that we store.
OUR SITE IS NOT INTENDED FOR CHILDREN
Our site is intended for users who are 18 years or older. We do not knowingly collect Personal Information from children under 18. If you are a parent or legal guardian and think your child under 18 has given us information, email us at privacy@broadwayshows.com or call us at 1-877-579-6734. If we learn that we have collected information of a child under 18 years old, we will use reasonable efforts to delete such information from our records.
NEVADA PRIVACY RIGHTS
Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of personal information for monetary consideration by the business to a third party for the third party to license or sell the personal information to other third parties. BroadwayShows.com does not sell consumers' personal information for monetary consideration to third parties for licensing or sale to other third parties. If you have any questions, please email us at privacy@broadwayshows.com or call us at 877-579-6734.
OTHER STATE-SPECIFIC PRIVACY RIGHTS
We collect information from you that identifies, describes, or is reasonably capable of being associated with you or your household (“Personal Information”). If you reside in California or another U.S. state that has enacted a consumer privacy law (including Colorado, Connecticut, Utah, and Virginia), you may have additional rights over your Personal Information.
Requesting More Information. You may have the right to request information about how we have treated your Personal Information in the past 12 months including:
- The categories of Personal Information we collected;
- The categories of sources from which we collected that information;
- Our business or commercial purpose for collecting that information;
- The categories of third parties with whom we shared that information; and
- The specific pieces of Personal Information we collected about you.
Requesting Access. You may also have the right to receive a copy of the Personal Information collected about you in the past 12 months.
Requesting Deletion. You may have the right to request that we delete the Personal Information we have collected about you. Not all requests to delete can be fulfilled. If we are unable to comply with your request, we will provide a response explaining why your data cannot be deleted.
Exercising Your Rights. If you want to exercise any of these rights, please email us at privacy@broadwayshows.com or call us at 877-579-6734.
Verification. Before we can respond to your request, we must first verify your identity using your Personal Information. If we are unable to verify your request, we will contact you for more information. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.
Designating an Authorized Agent.You may designate someone to submit requests and act on your behalf (an “Authorized Agent”). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.
Third-party Marketing and Selling. We do not provide your information to third parties for their direct marketing purposes. We also do not sell or intend to sell your Personal Information to third parties.
Do Not Track. We may collect information about your usage and activity through cookies. Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices. Our site does not recognize “Do Not Track” browser signals.
We Will Not Discriminate Against You. We will not unlawfully discriminate against you for exercising any of these rights.
CHANGES TO THIS POLICY
We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our Site, update the effective date at the top of this Policy, and take other steps to the extent required by applicable law. By continuing to use our Site after being notified of material changes to this Policy, you agree that the terms of this Policy as of the effective date will apply to information previously collected or collected in the future. Special note: other sites that BroadwayShows.com links to may collect your Personal Information. The privacy policies and information sharing practices of these websites are not covered within the BroadwayShows.com privacy policy.
IF YOU HAVE QUESTIONS – HOW TO CONTACT US
If you ever have any questions about our privacy policy, please contact us. We respect your rights and privacy, and we will be happy to answer any questions or concerns you might have.
Mailing: BroadwayShows.com, Attn: Customer Privacy, 7150 S. Tenaya Way, Las Vegas, NV 89113
Email: privacy@broadwayshows.com
Telephone: 1-877-579-6734